- Fast Delivery: We guarantee on-time delivery, so you can trust that your packages will arrive quickly and
efficiently.
- Real-time Tracking: Track your packages in real-time, so you always know where your shipments are.
Customer-Centric
- Personalized Service: Our dedicated customer support team is available to answer your questions and
provide tailored solutions.
- Flexible Options: We offer customized delivery options to fit your unique needs.
Secure and Trustworthy
- Secure Handling: Our experienced team handles your packages with care, ensuring they arrive safely
and securely.
- Proven Track Record: With a high delivery success rate, you can trust us to get your packages where
they need to go.
Competitive Pricing
- Affordable Rates: We offer competitive pricing without compromising on quality or reliability.
- No Hidden Fees: Our transparent pricing ensures you know exactly what you're paying for.
Innovative Technology
- Advanced Tracking: Our state-of-the-art tracking system keeps you informed every step of the way.
- Easy Online Booking: Book your shipments quickly and easily through our user-friendly online platform.
Our goal is to make shipping easy and convenient. Here’s a step-by-step guide on how to use our
services:
STEP 1: Create an account:
Sign up online for your free account with us.
Check your email for an account verification link, and then select “VERIFY EMAIL”.
Once verified you can now log in and view your new shipping information.
STEP 2: Start Shopping:
Shop at your favorite online store using your new shipping address. Or you can get your shipments by
giving your family, friends or love ones your new Rapid dynamic services (RDS) US address to send them
to.
STEP 3: Arrival:
Once you package arrives or has been delivered to our warehouse it will be placed on the next available
flight to Jamaica.
Timely updates on location of packages will be given once entered into our database.
All packages will be presented to Customs for clearance upon arrival.
All invoices must be uploaded in a timely manner for a hassle- free clearance.
STEP 4: Get your packages
Once your packages have been cleared successfully and ready for pickup, you will receive a notification.
You may then schedule your delivery right to your door or pickup for your packages.
No. We deliver island wide. By utilizing Knutsford express or mail for areas out of reach.
Yes, for some areas in Kingston and St. Catherine. Contact us for more information. Conditions apply.
Packages are updated in batches. Once a package has been delivered at the warehouse, it takes up to 24
hours or by the end of the next day to be updated on the system. If two days have passed and you
haven’t received and update, please contact us ASAP. Also please to double check your shipping address
information.
Once delivered at our US address before 2pm your package is expected to arrive in Jamaica within 1 to 3
business days.
If you have multiple packages ready the first set of ready packages would have to be collected
first before others can be released.
Packages with weights not listed on the rate chart will be rounded up to the next rate. For
example: A package weighing 1.2lbs will charge as 2lbs.
Please be aware that when fragile items, you do so at your own risk.
PLEASE NOTE, that one of our policies is that we do not inspect televisions, so we cannot verify
if they were damaged during transit by the carrier.
All invoices must be submitted before packages arrive in Jamaica for clearance. Failure to submit
or complete an invoice will result in the package being held uncleared until an invoice or
completed invoice is provided. In such cases, an administrative fee of $1000 JMD per trip will be
charged for additional services rendered.”
Yes you do. You`re invoice must have; tracking number, payment details and description of items
in payment with cost breakdown.
Once package is delivered to our warehouse, it can takes up to 24 hours to be updated on your
account. If not updated within 36 hours, please reach out to us.
Storage Fees: After 5 days, storage fees will apply per package:
- Small Packages:$250 JMD per day.
- Single Packages (e.g., boxes): $400 JMD per day.
- Note: Storage fees are applicable even on holidays.
- If a package remains unclaimed after 10 days of storage, it will be considered unclaimed and
may be subject to auction.
- If a claimed package is left uncollected for up to a month, it will be auctioned to cover
expenses such as freight charges and local clearance fees.
All same day delivery must be confirmed by 12:30pm the latest, any delivery request after that
would have to be done the next day.
For faster response to delivery what’s app us at 1876-790-5255.
Full name
Location
Contact
To avoid paying custom duties please ensure that your package value/cost stay below $100usd.
Rapid Dynamic Services has to declare to the Jamaica customs Agency the contents and value of
each package entering the country through our service. If invoices are not provided, this will
result in delays at customs and there is the possibility that the customs officer inspecting the
shipment will assign a higher value to your package.
We do not accept packages that are shipped without the registered name and correct mailbox
number for security reasons. Signing up for our service is free, and the mailbox number you
receive should be kept confidential. All packages must match the registered name, and a valid
government ID is required upon pickup.
Please note that failure to register and use our Shipping address or use someone else mailbox
number will result in an administrative fee of JMD $2000 (subject to change at any time).
Unknown packages refer to shipments that do not include the courier code in the address. To
avoid this, it's crucial to ensure that all address details are provided, including the courier code
(e.g., RDS0006) and the corresponding number given by the company. If a package is missing
this information, it will be classified as 'Wrong address’ please note that if package is misplaced
or lost we will not be held liable.
Packages that are not correctly labeled are deemed as unfit to accept and the warehouse holds
the right to refuse or discard of packages being delivered with the incorrect, wrong or
incomplete address. If your package is missing the courier code (e.g., RDS0001) and the
corresponding number given by the company, we would have to conduct an investigation to
locate same. We would need the following:
Proof of delivery
Tracking number
Name on package and date allegedly delivered.
Upon conducting our investigation, if the package is located, a fee of $500 will be charged to
retrieve same and have it shipped in the next cycle. If the package is not located, the warehouse
nor the company will be held responsible for the refund of said package.
